Nerv (nurv): noun; an award-winning brand strategy and content marketing agency

HELPING BRANDS OPTIMISE THE CUSTOMER EXPERIENCE FOR IMPROVED ENGAGEMENT, CONVERSION AND LOYALTY

What We do

Cynan Clucas, Founder, Nerv

Spending money on digital is easy - producing great experiences isn't.

 

We look at everything through the eyes of your customers, because understanding what it is to be your customer in the ecosystem you provide is the greatest competitive advantage you can have in the always-on, social economy.

 

This ‘outside-in’ perspective provides meaningful insight and enables us to optimise every touchpoint in your customer experience so that your customers feel valued, want to return, and want to tell their friends about you.

Cynan Clucas
Founder

Brand Strategy

Aligning the unique culture of your organisation to your long-term business objectives, competition and customer types; then creating toolkits to manage your brand.

 

Content Marketing

Planning, creating and publishing a consistent stream of written, visual and video content that enhances the customer journey by adding value not volume to your customers' daily routines.

Experience Design

Meeting your customers' needs in the context that they arise by designing and personalising products, services and interactions to build loyalty across multiple channels, platforms and devices.

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  • "Nerv developed a rewarding mobile experience that is visually rich, thumb-friendly and intuitive to make Argos stand out from the crowd in the mobile battleground this year"

    Argos Mark Steel, Head of Digital

  • "More videos like this please!"
    "#PaddyAllstars best thing ever to grace Twitter"
    "This is absolute quality"

    Paddy Power Twitter & Facebook comments

    #PaddyAllStars
  • "This is a hugely exciting and highly visible project. Nerv's approach was ambitious, innovative and engaging – all key qualities we see realised in the mascot itself!"

    Glasgow 2014 Commonwealth Games Martin Reynolds, Head of Marketing and Advertising

  • "Thank you for everything that you did to help make Presentable a success. The team loved the system and are excited to start using it!"

    Harper’s Bazaar, Hearst Publishing, US Sam Griffin, Creative Director

Clients

We're proud to work on all kinds of projects with all kind of budgets for all kinds of clients all over the world. Here's a small selection - past and present. 

View Our Case Studies

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